Legal

### Supporting Text for Refund Policy At Solvent.Life LTD and Solvent.Life LLC, our primary goal is to ensure customer satisfaction through the provision of high-quality software packages and associated services. We understand that clear and transparent policies are vital for nurturing trust and maintaining a positive relationship with our customers. Our Refund Policy is designed to provide clarity regarding the finality of payments and any possible exceptions. #### Finality of Payments We believe in delivering the best value through our comprehensive software solutions and services. To maintain the integrity and sustainability of our offerings, we have adopted a strict no-refund policy. This policy ensures that once you commit to purchasing any of our products or services, the payment is considered final and non-refundable. This applies to all forms of purchases, including: - **Subscription-Based Software Services**: Whether you opt for monthly, annual, or any other recurring subscription plan, all fees are non-refundable. We encourage customers to take advantage of any free trials or demos offered to better understand the value before committing. - **One-Time Purchases and Upgrades**: Payments for one-time software licenses, upgrades, and updates are also final. We recommend thoroughly reviewing the product specifications and capabilities before making a purchase. - **Custom Development Services**: Bespoke solutions tailored to meet unique business needs come with significant resources and expertise. Therefore, payments for custom development are non-refundable. - **Support, Maintenance, and Consulting Fees**: Our support and consulting services provide essential assistance to maximize the use of our software. As these services are labor-intensive, associated fees are non-refundable. #### Addressing Technical Faults We acknowledge that technical issues may occasionally arise. In such instances, our dedicated technical support team is committed to addressing and resolving any identified problems. Should a technical fault prevent the proper installation, activation, or core functionality of the software, we will work diligently to provide a solution. Although refunds are not standard practice, our team will explore all possible avenues to ensure customer satisfaction, which may include technical workarounds or future software updates. #### Handling Duplicate Payments Mistakes can happen, and in the event of a duplicate payment, we aim to rectify the situation promptly. We request that customers notify us within 30 days of the transaction date for us to verify and process a potential refund for the duplicate amount. #### Dispute Resolution and No Chargebacks We encourage open communication and prefer all disputes to be resolved directly with our team. Our policy includes a commitment to resolving disputes under the applicable laws and through binding arbitration. We also request that customers refrain from initiating chargebacks without our prior consent. Unauthorized chargebacks are not only against our policy but also disrupt the trust we strive to build and maintain. #### Keeping You Informed As we continuously strive to improve our services and policies, we may update the Refund Policy from time to time. We urge customers to periodically review the policy on our website to stay informed about any changes that might affect their transactions. #### Contacting Us For any questions or concerns about our Refund Policy, our customer service team is readily available to assist. We believe in transparency and are here to provide the support you need. By making a purchase from Solvent.Life LTD and Solvent.Life LLC, you acknowledge that you have read, understood, and agreed to this Refund Policy. We appreciate your understanding and cooperation, and we are committed to delivering software solutions that enhance your success while ensuring a transparent and fair business relationship. Thank you for choosing Solvent.Life LTD and Solvent.Life LLC.

Solvent.Life LTD, based in London, is committed to high standards of anti-money laundering (AML) and combating the financing of terrorism (CFT) in compliance with UK regulations.

Welcome to Solvent.Life Investor Relations At Solvent.Life, we are committed to building robust relationships with our investors based on transparency and trust. Our goal is to keep you well-informed about our financial performance and strategic direction through continuous and open communication. Here, you will find the latest updates on our financial results, strategic initiatives, and access to all necessary investor resources.

Solvent.Life is committed to maintaining the security of its platform.

Our Data Processing Addendum (DPA).

Solvent.Life is committed to protecting the privacy of its users.

Please read these Terms of Service carefully before using our website.